Contact Us

Before reaching out to us, here are some responses to frequently asked questions :)

When can I expect to receive my tracking number?

Typically, you should receive your tracking number within 1-2 days.

Why isn't my tracking number functioning?

Activation of the tracking number may take up to 5 days after receiving it.

How swift is the delivery time?

Usually falls within the range of 7-30 days.

What is the return/exchange policy?

Orders can be refunded within the first 30 minutes after purchase, provided we inform you that they haven't been processed yet, as orders are fulfilled almost immediately upon placement.

For more questions:

proitemstoreinfo@gmail.com